Privacy Policy

We respect your privacy

Springwall Sleep Products Inc. approaches our communications on the Internet with respect for, and commitment to, protecting your privacy rights. This privacy policy (the “Policy”) describes how we collect, protect, use and share information gathered about you. Please note that by visiting our website at Springwall.com, you are accepting the practices described in this Policy.

Springwall Sleep Products Inc. will continue to review the Policy to ensure that it is relevant and remains current with changing laws, regulations and technologies, and reserves the right to change this Policy at any time. Our Policy will be kept up to date and clearly posted on our website. However, while the Policy may change,Springwall Sleep Products Inc. will treat your personal information in a manner consistent with the Policy under which it was collected, unless we have your consent to treat it differently.

What personal information do we collect about you?

We may collect the following information about you:

  • Name
  • Address
  • Postal Code
  • Phone Number
  • Email Address
  • Payment card number
  • Payment card expiry date
  • Customer satisfaction info

When you visit our web site, we may also collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location
  • what pages you visit on our site and what links you click on
  • what other sites you’ve visited recently

How do we use this information?

The main reasons we collect personal information from you are:

  • Application forms
  • Because it is required by law
  • Because it may be useful in the future
  • Because our computer software asks for it
  • Complaints
  • Contests/Surveys
  • Customer relationship management
  • Customer service
  • Marketing
  • To administer a loyalty program
  • To complete a sale/transaction

If it is a necessary part of any of these transactions, we may disclose your information to another company. For example, we may pass on your name and address to a courier company to complete a delivery.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

  • To complete a sale/transaction
  • Marketing
  • Customer service
  • To administer a loyalty program
  • Credit verification
  • Customer relationship management
  • Contests/Surveys
  • Application forms
  • Complaints
  • Because our computer software asks for it
  • Because it may be useful in the future
  • Because it is required by law

Sharing of Personal Information with Third Parties

We may share your personal email information with the following third parties:

  • MailChimp

Your Consent

By providing your Personal Information to us, you consent to the collection, use and disclosure of your information by Springwall Sleep Products Inc. in accordance with the terms of our Privacy Policy. If we change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our Privacy Policy will be effective and binding on you immediately following the posting of such changes to this website. You agree to review our Privacy Policy from time to time and agree that any use by you of this website after changes to our Privacy Policy shall constitute your acceptance of all such changes. This Privacy Policy was last modified in September of 2014.

Cookies

Springwall Sleep Products Inc. may use Cookies to store and sometimes track information about your use of our website. In addition to improving the general layout of the website, Cookies allow us to customize our website to each visitor’s individual preferences. Although most web browsers automatically accept Cookies, you can usually change your browser to prevent you from receiving Cookies or to notify you whenever you are sent a Cookie so that you may decide whether or not to accept it. If you decide not to accept a Cookie, you can still enjoy all of the features of our website.

Who to Contact

If you have questions regarding our Privacy Policy, please contact us by email at info@springwall.com.